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Publications > 30 Most Recent Documents Bank debit (Switch) card procedures   Visa card procedures   Pictorial Support Plan and Needs Assessment   RISK ASSESSMENT PROCEDURES - JULY 09   SERVICE USER NEEDS ASSESSMENT & SUPPORT PLAN - OCT 09   SERVICE USER RISK ASSESSMENT & RISK MANAGEMENT PLAN - OCT 09   SUPPORT PLAN PROCEDURES - AUGUST 09   Driver Declaration form   Limits of delegated authority to incur expenditure   As approved by Trustees in September 2009 test   AC Agenda 16 Oct 2009   AC Minutes 02 July 2009   Item 49 - attachment   Item 49 - Internal audit report on Budgetary control header   Item 50 - Internal audit scoping doc   Item 50 - Rent accounting Scoping Doc   Item 52 - API's Quarter 1   Item 52 - Assurance Performance Indicators cover   Item 53 - Appendix 1   Item 53 - Risk Management Policy May 2007   Item 53 - Risk Management Procedures Apr 2008   Item 53 - Risk Management Report   Item 53 - Summary Risk Map approved by Board   Item 54 - Entries in the Fraud register   Item 55 - Assurance Report   Item 56 - Progress on assurance recommendations   Eviction Policy & Procedure   procedure for the storage and administration of medication in LHT Care Homes July 09   Procedure for the storage and the administration in LHT Care Homes July 09   Annual Report & Financial Statements for the year ended 31/3/09   Leave entitlement Guidelines     Mobile Equipment Allocation Agreement   This document records the mobile working equipment allocated to you and the terms by which you agree to use it. It must be printed off and completed with ICT Manager 39/2009 - SP Analysis june 09   Support Plan v4   Care Plan   15 year financial plan   Forms part of section 8 of the 2009-14 Business Plan approved by Board in May 2009 2009-2014 Business Plan   2009-2014 Business Plan as approved by Board in May 2009. To be read in conjunction with 5 year development plan and 15 year financial plan 5 year development plan 2009-2014   Section 7 of the 2009-14 Business Plan approved by Board in May 2009 CARE PLAN APRIL O9   FLOATING SUPPORT PLAN JUNE 09   SUPPORT PLAN JUNE 09   May Communications Update   Overview of news and work in progress from the various projects and departments within the Trust. The Langley House Trust Approach to Drug Rehabilitation   An overview of LHT's Drug and Alcohol Rehabilitation Centre - how this work is approached, the programme and Service Users' views. Audit Committee April 2009   S26 - Chatterton Hey 24.02.09   S26 S26 - Chatterton Hey 31.01.09   S26 S26 - Item 9d Jan& Feb 09   S26 S26 - Longcroft 18.02.09   S26 S26 - Longcroft 31.01.09   S26 S26 - The Knole 24.02.09   S26 S26 - The Knole 26.01.09   S26 S26 - Wing Grange 09.01.09   S26 S26 - Wing Grange 20.02.09   S26 ICT Support Arrangements - User Version   s26 report Wing Grange February 2009   ICT Support Arrangements   The Langley House Trust Out of Hours and Emergency ICT Support Handbook Human Resources Handbook Index   Job Evaluation Scheme Factor Definitions   Factor Definitions used as part of the Job Evaluation Scheme Job Evaluation Scheme Questionnaire   Annual Review brochure 2008   Langley House Trust's current brochure (50th anniversary edition) Staff Travel and Subsistence Claim Form   To be used by staff and volunteers in accordance with the Travel and Subsistence Policy Summary Risk Map   As agreed at September 2008 Board meeting VISA card transaction log   To be used in accordance with the Visa purchasing card procedures Torbay Critical Action Risk Register   Critical Action/Risk register relating to the new homeless hostel in Torbay as at 29 July 2008 JCC Constitution   1 Board Agenda Oct 2008 final   3 LHT0865 Trustees minutes July 08   3 Supplement to Section 8a - July 08 Minutes   5 chief executive report 0908   6a AC 07 July 2008   6b Structure Working Party Header   6d Board Self-Assessment Form 2008   6d trustee attendance 2007 Appendix i   6e - Risk register as approved by N Ops 23 April 08   6e - Summary risk map report   6f Equality and Diversity Strategy Draft for Board Approval 2008   6f Equality and Diversity Strategy Front Page Board September 2008   6g Charity Commission SIR cover sheet 6h   6g Summary_Information_Return_2008 Item   7a - Most recent management accounts 0908   7a pt 1 Balance sheet 0908   7a pt 10 Analysis of other arrears 0908   7a pt 8 Cashflow forecast 0908   7a pt 9 Analysis of rent arrears 0908   7a pts 2-7 0908   7b - 2009-10 Budget assumptions   8a Murray Lodge interim update September 2008   8b Torbay build summary Aug 08 CA p1   8b Torbay Development 0908   8c Chatterton Hey Update   8c Chatterton Hey Update Report to the Board Meeting 1st October 2008   8d 50th Anniversary Update September 2008   8e JE Update Report Trustees July 0908   8f Stock Condition Report September 2008   8g july and aug 08 s26 report summary   8h - National Occupancy Report - Board Meeting 01 10 08   8h 080826 - August 26th Occupancy Report   8h 080902 - September 2nd Occupancy Report   8h- Cover sheet- National Occupancy Report- September 2008   8i disposal of surplus properties 0908   Annual Report & Financial Statements for the year ended 31/3/08   Salary Advance Request Form   As updated in August 2008 RISK ASSESSMENT PROCEDURE 2008   RISK ASSESSMENT PROCEDURE RISK ASSESSMENT PROCEDURE 2008   RISK ASSESSMENT PROCEDURE Financial Procedures for the Receipt of Income   Fraud Policy (incorporating Whistle-blowing Policy)   As approved by Trustees on 24 July 2008 Working Time Regulations Procedure   Business Risk Management Procedures   As approved by National Ops April 2008 Approved Business Plan 2008-13   To be read with the accompanying Financial Plan sheets Approved Financial Plan 2008-23   Forms part of the 2008-2013 Business Plan. Needs to be printed on A3 paper. Chatterton Hey 26 Report March 08   Knole s26 report April 2008   Longcroft s26 Report April 2008   Longcroft s26 Report March 2008   Murray Lodge April 2008 s26 report   s26 board report   Wing Grange s26 Report March 08   Wing Grange s26 Report April 2008   Standing Orders and Regulations   Approved by Trustees in March 2008 e Audit Committee   Minutes of meeting held on 31 March 2008 h Business Plan 2008-13   Financial & Asset Plan spreadsheets forming part of the Business Plan h Business Plan 2008-2013   h Business Plan front sheet   l Revisions to budget 2008/09   l Revisions to budget front sheet   Sickness Absence Telephone Questionnaire   A telephone based questionnaire to use when staff phone in sick In depth personnel report   The is the 67 page full personnel report referred to in the Executive Summary as presented to the Board Personnel Executive Summary   Torbay update   a agenda March Board   a Board agenda   b Board minutes from March 2008   d Chief executive's report   f Terms for organisational review   g venue and times of meetings   k job evaluation progress   o RSR summary page   q Annual Christian basis report   r Investors in people report   Review of Drug Rehabs   s annual personnel report   Section 26 summary report   v 50th anniversary update   v Ministry Of Justice Audit   w efficiency programme   x National occupancy report   Financial Regulations   This document forms part of the overall Standing Orders and Regulations of the Trust and was adopted by Trustees in March 2008 Financial Regs   Adopted by Trustees in March 2008 Record of Actual or Attempted Fraud or Theft   To be completed and sent to the Finance Director on discovery of an actual or attempted fraud or theft Agenda for Audit Committee meeting on 31 March 2008   Audit Committee March 2008 meeting - agenda item 18   Minutes of Audit Committee meeting held on 25 January 2008 Audit Committee March 2008 meeting - agenda item 22   External Auditor's report from Interim Audit visit Audit Committee March 2008 meeting - agenda item 24   Updated Audit Committee annual reporting cycle for 2008 Audit Committee March 2008 meeting - agenda item 25   Insurance audit reports Audit Committee March 2008 meeting - agenda item 26   6 monthly assurance report Audit Committee March 2008 meeting - agenda item 27   6 monthly report on entries in fraud register Audit Committee March 2008 meeting - agenda item 28   Risk Management Report Rent Adjustment Form   Form to be completed and returned to Finance when a rent adjustment is required. Photopermission Form   Form (updated with new logo) to be completed when photographs or images are taken of residents for use in Langley House Trust publicity (including website). Langley House Trust News Winter/Spring 2007/08   Legionella Procedures   Manual Handling Procedures   Summary of relevant legislation and responsibilities with guidance on good practice. PPE (Personal Protection Equipment) Procedures   Annual Review 2007   A previous Annual Review brochure Draft of 2008-13 Business Plan   For discussion by Trustees via Teleconference on Wednesday 31 October at 10 am Extranet User Guide   Guidance notes for use of LHT Extranet LHT Website offline   Instructions for creating LHT website offline MegaMeeting Video Conference User Guide   Internet MegaMeeting Video conference user guide Test File   This word document has been put here for testing purposes Accounting Policies   Current accounting policies of the Trust as updated by Trustees in July 2007 and confirmed in July 2008 Treasury Management Policy   Treasury Management Policy as approved by Trustees on 12 July 2007 LHT Complaints Procedure 2007   Bad & Doubtful Debts Procedures   Bad & Doubtful Debts Procedures as updated by May 2007 Trustees meeting Bad and Doubtful Debts Policy   Updated version of bad & doubtful debts policy as approved by Trustees in May 2007 Risk Management Policy updated May 2007   Risk Management Policy as updated by Trustees in May 2007 Fire Safety Procedures   Chatterton Hey s26 report for May 07   Chatterton Hey S26 Report June 07   Longcroft s26 Report June 2007   Longcroft s26 Report May 2007   Murray Lodge s26 Report June 07   Murray Lodge s26 report May 07   The Knole s26 Report for May 2007   Wing Grange S26 report June 07   Housing Corporation Circular 05/07 Resident Invovement   People First - Delivering Change through Involvement   The Housing Corporation policy statement on service user involvement Care Plan   Care referral flow chart   Care referral progress chart   Care referral progress sheet   Delivering Care : Guidance   Care Guidance notes   Advice on developing care packages s26 Report Chatterton Hey April 2007   s26 Report Chatterton Hey March 2007   s26 Report Longcroft April 2007   s26 report Longcroft March 2007   s26 Report Murray Lodge April 2007   Kent Resettlement Project   Situated in the Medway area, the Kent Resettlement Project offers dispersed, supported housing for female ex-offenders aged 18 years and above and aims to provide a safe, welcoming and supportive environment for women. All project staff are female and have an understanding of the complex needs of women who have been through the Criminal Justice System. Accommodation for male ex-offenders is now also provided but on a separate site. Job Evaluation Briefing Note   Vehicle Policy   6 month report on entires in fraud register for Audit Committee meeting on 5 April 2007   Item 94 of Audit Committee agenda for 5 April 2007 Audit Committee agenda for 5 April 2007   Agenda for Audit Committee meeting on 5 April 2007 Interim external audit report for year to 31 March 2007   Item 88 of Audit Committee agenda for 5 April 2007 Internal Audit report on Budgetary Control March 2007   Item 89 of Audit Committee agenda for 5 April 2007 Minutes of Audit Committee meeting of 1 March 2007   Items 86 & 87 of Audit Committee agenda for 5 April 2007 Progress against Internal Audit Plan for 2006-7 for Audit Committee meeting on 5 April 2007   Item 90 of Audit Committee agenda for 5 April 2007 Risk management report to Audit Committee meeting of 5 April 2007   Item 93 of Audit Committee agenda for 5 April 2007 Updated Audit Committee reporting matrix for 2007-8   Item 95 of Audit Committee agenda for 5 April 2007 Care Standards   Mencap's guidance to lrgislation relating to care   mental capacity act 2005   National Minimum standards   50th anniversary paper   Agenda 28 March 07   Budget Commentary   Business Plan   Chalet 5 year budget   Chalet Report   Chief Executive's report   Efficiency   Finance Report to 31 Jan   Fundraiser report   Inflation pay increase proposal   Minutes from January Trustees meeting 07   New Torbay Hostel - with SP 5yrs   New Torbay hostel budget - no SP   Notes from strategy meeting in January   Report on Drug Rehabs   Salary increase   Section 26 reports Jan & Feb   The National Lottery   Torbay Hostel 1   Torbay interim hostel budget   Updates to HR handbook   Accommodation Budget   Accommodation Budget   Accommodation Choices   Accommodation Choices   Addiction History   Addiction History   Anger Management   Automatic Thoughts   Budgeting   Cartooning an Offence   Changing Behaviour   consent for data processing   Contact Sheet   Criminal Convictions Disclosure   Cycle of Change   Drink Diary   Drug Contract   Effect of Offences   Exercise   Gains and Losses   Healthy Eating   High Risk Situations   Housing History 1   Induction Check List   Job Interview Questions   Keywork Agreement   Keyworking Log   Keyworking Summary   Lapse Coping Strategy   Lifestyle Balance   Move-on Plan Sheet   Not yet cleared for access info   Not yet cleared for access log   Pen Picture   Personal Protocol   Personality Type   Record of Achievement   Record of Previous Achievement   Re-Establishing Contact   Relationship in Focus   Relaxation Exercises   Relaxation Techniques   Risky Situations   Service USer File Instruction Booklet   Service USers Personal Information   signatory page induction checklist   Significant Life Event Flow Chart   Sociogram   Staying out of trouble   Strengths and Interests   Support Network   The Ladder   Voluntary Work   Weekly Timetable   ABC Model   Capability Procedure 300107   Code of Conduct   Disciplinary Policy 210305   Equal Opportunities in Employment Policy 270207   Grievance Policy 300107   Holiday Flat Procedure 300107   Internal Communications Procedure 300107   Leave Entitlements Guidance 300107   Maternity & Adoption Policy & Procedure 300107 (3)   Provision of References Procedure 300107   Recruitment Policy 300107   Recruitment Procedure 300107 (2)   Redundancy Policy & Procedure 300107   Relocation Procedure 300107   Retirement Procedure 300107   Sickness Absence Policy & Procedure 300107   Whistleblowing public interest disclosure procedure 300107   Working Time Regulations Procedure 300107   Workplace Harrassment, bullying and discrimination policy & procedure   Park View   Situated in Fleetwood, near Blackpool, Park View offers single bedspaces to male ex-offenders and homeless men aged 21 and above. It also offers a floating support service which is able to support residents in their own accommodation after their stay at Park View. Equal Opportunities in Employment Policy   This Policy aims to ensure equality of opportunity in employment for both its employees and applicants for employment Chatterton Hey   Chatterton Hey is a Registered Care Home for male drug dependents aged 18+. It is a large house with outbuildings set in 13 acres in a rural situation on the edge of the Pennines, 12 miles from Manchester. Audit Committee Agenda 1 March 2007   Audit Committee Agenda 1 March 2007   Audit Committee annual reporting cycle for 2007-8   Coding of maintenance and repairs expenditure   Health & Safety report   Index to Finance Policies & Procedures   Internal Audit Plan for 2007-8   Internal Audit Report on Assurance Mapping   Internal Audit Report on Risk Management   Minutes of the Audit Committee meeting on 29 Nov 2006   Progress against Internal Audit Plan for 2006-7   Risk Management   Langley House Trust News Spring 2007   Capability Procedure   This procedure provides information relating to the way the Trust deals with issues of poor performance, ill health and absence, to ensure matters are dealt with in a fair and equitable manner Grievance Policy   This policy aims to ensure that staff who feel aggrieved about the way they have been treated are given every opportunity to express their views and have the issues they have raised resolved in a fair and just manner Holiday Flat Procedure   This procedure provides guidance on use of the holiday flat available as a benefit to all staff Internal Communications Procedure   This procedure aims to ensure that internal communication practices are maintained, effective and timely Provision of References Procedure   This procedure gives guidance on what to do in the event of receiving a reference request, including where responsibility lies for producing references Redundancy Policy & Procedure   This policy and procedure sets out measures that LHT would take to avoid redundancies and sets out information on the consultation process, compensatory payments and other assistance that may be available Relocation Procedure   This procedure sets out what the Trust will pay in the event that relocation is necessary for an employee to carry out their role Workplace Harassment, Bullying and Discrimination Policy & Procedure   This policy exists to protect employees and aims to ensure that every employee has the right to a supportive, safe, healthy and fair working environment free from harassment, bullying and discrimination Administration and Storage of Medication Non Care Homes   Fire Safety Procedures   First Aid Procedures   Mental Health emerceny admission procedures   Physical Intervention Procedures   Prevention of Infectious Diseases Procedures   Volunteer procedures   Most recent Audit Committee minutes   paper summary of 50th Anniv discussion   Whistleblowing: Public Interest Disclosure Procedure   This procedure aims to ensure that the process for raising any concerns about the way the business is being conducted is simple, effective and confidential Retirement of Staff Procedure   This procedure gives guidance on what happens when a member of staff reaches retirement age (65) Harassment Policy and Procedure   Taken from Housing Manual Assured Shorthold Periodic Tenancy Agreement for Shared Housing   Taken from the Housing Management Policy and Procedure Manual Eviction Policy & Procedure   Policy taken from the Housing Management Policy Procedure Manual Data Protection and Confidentiality Procedure   Accident & Incident form   Aged Debtors   Agenda   Audit Minutes taken 13 Oct 2006   Balance Sheet   Call point test form App1   Cleaning Schedule Appendix 2   Company I&E account   COSHH Risk Assessment   Deep Clean Schedule   Enteries in the Fraud register   External audit plan   Internal audit 3 year plan   Occupancy figures for Chat Hey - part of drug rehab paper   Risk Management paper   Risk Management table   S26 Knole Oct 06   S26 Knole Sept 06   SP update Appendix 1   Supplied Questionnaire App 1   Agenda 29 Nov 06   CEO Report   CSCI Action plan   CSCI Chatterton Hey   Finance Report   QL Computer system updte   Report on Home Office Service stats   Report on other service stats   Report on Stock Condition 6(i)   Report on supporting people service stats   service statistics and KPI   Yeldall Homeless 6 (o)   50th Anniversary 6(c)   HMIP Report   Housing Corporation Work 6(e)   Project 58 6(a)   Re-provisioning drug rehabs   S26 Report   The Chalet update 6(d)   LHT Asset slideshow   Governance Policy 5(a)   Internal controls   Programme for Retreat   Comminicable Diseases and Infection Control Procedures   Health & Safety COSHH Procedures   Health & Safety Display Screen Equipment Procedure   Health & Safety First Aid Procedures   Health & Safety Food Hygiene Procedures   Health & Safety Gas Installation Procedures   Health & Safety Policy   Lone Worker Policy and Procedures   Health & Safety Medication Procedures Trust Care Homes   Health & Safety Notification of Incident at a Trust Care Home to the Commission for Social Care Inspection   Health & Safety PAT procedures   Health & Safety Procedures for the Storage and Administration of Medication in LHT Non Registered Care Homes     Minutes 5 July 2006   Robert Shaw's CV   Trustees Appraisal 5 (e)   Annual Review 2006   A previous Annual Review brochure DCLG Respect Standard Landlords Guide   DCLG Respect Standard Landlords Guide Recommended audit committee annual reporting cycle   Managing Anti-Social Behaviour Policy   Prevention of Abuse Policy (Housing Manual)   Taken from Housing Manual Restoring Internet Connectivity   Restoring Internet Connectivity Setting Out of Office Assistant   Setting the Out of Office Assistant in Microsoft Outlook Law Commission Reforms   Law Commissions Reform from National Managers Meeting - September 2006 LHT Core Report 2005 -2006   Analysis service user   Anti Social Behaviour Policy   Audit Committee Minutes   Business Plan Review   Business Risk Management   CEO Report   Compliance audit of work to the Knole   Drug Rehab Update   HMIP Report Action Plan   Minutes 21 July 06   New Torbay Project - consultants   Project 58 acid test   Project Programme   QL Update   Revised National Referral Protocol   Service User Survey   Summary Risk spreadsheet 7d   Yelldall Homeless update   Re-Provisioning Drug Rehab update   Exit Interviews Procedure   This procedure enables the Trust to ascertain the causes of turnover and provides guidance on on exit interviews/ questionnaires Sabbaticals Procedure   This procedure sets out the entitlement to a 3-month paid sabbatical on completion of ten years service with the Trust Arrears Write Off form Aug 2006   Travel & subsistence policy July06   Travel & subsistance rates w.e.f. July 2006   Trustees' July Agenda   Langley House Trust News Summer 2006   Declaration (part of 5a)   Management Letter (part of 5a)   Annual Accounts (Part of 5a)   Annual Development Report   Annual Efficiency Statement   Annual Efficiency Statement (part II)   Annual Regulatory & Statistical return (6g)   Annual Regulatory & Statistical return (additional) 6g   Annual Regulatory code review 6e   Annual Schedule 1 Review   Appendix 1 (Dev Report 6h)   CEO Report   CEO report on Internal Controls   Drug Rehab - update   Efficiency Report   Efficiency Strategy (app 1)   Efficiency Strategy (app 2)   Efficiency Stretegy (app 3)   Expenses Policy   Extracts from the register of actual and attemtpted frauds and thefts   FV5 (5j)   FV5 (accompany 5j) - Extranet purposes   HMIP Report Action Plan   Levels of financial authority   Management Accounts header   May & June S26 Summary Report   Renewal of Bank Mandate   Review of finance policies   S26 Knole May   S26 Knole visit apr   S26 Murray Lodge June   S26 Murray May   S26 Visit to Chatterton Hey 26 May 06   S26 visit to Longcroft 26 May 06   S26 Wing Grange May   Schedule 1 Review   Visa purchasing card procedures   Regulatory and Statistical Return   Accounts   5 year Audit Plan   Agenda 5 July 2006   Health & Safety Report   Impairment Review carried out by Beever & Struthers   Management Letter from Beever & Strutheres   Report covering item 41   Report & Financial statements (management letter) Risk Management Report   Excel spreadsheet to accompany paper Selection of Internal Auditors   Spreadsheet - Risk Management   Rent refunds procedure   Levels of Finance Authority   Incident Reporting & Investigation Manual   Please see accompanied cover sheet Incident Reporting & Investigation Manual (cover sheet)   to accompany the manual Finance Dept Risk Map   S26 Wing Grange June   Minutes taken at 25 May meeting