PQASSO is the only quality standard developed by the third sector for the third sector. It helps organisations to improve their performance standards, quality management system and outcomes monitoring.
The quality mark heralds a significant achievement, particularly in demonstrating service user involvement at the heart of Langley’s delivery, design and governance.
Speaking about the quality mark, CEO Tracy Wild said:
Langley has always sought to be a charity that delivers high quality services to both our service users and to our commissioners. Receiving this external verification is a great accolade and a reflection of the hard work and commitment of our staff. We are delighted to have been awarded this.
The quality mark will be valid for three years and will remain in place until September 2017.